Insurance
Reflections Counseling Group accepts Cigna, Optum/United Health Care (commercial plans), Tricare and Aetna insurance. Please note your mental health benefits may be through another insurance carrier and we may be able to accept it. For example, you may have Blue Cross Blue Shield, but your mental health benefit is with Optum. We could still provide services for you as we do accept Optum.

 

Clients who do not have these insurances may seek reimbursement for counseling services from their insurance company, however you are required to pay the full service rate at the time of service.

 

Please note all providers in the agency do not accept all above listed insurance. Additionally, we will only bill your primary insurance company. You can request a Superbill to provide to your secondary insurance for reimbursement.

 

Please give us a call or email to discuss best fit and coverage. 
 

Payment
All session fees must be paid in full prior to service being rendered. Reflections Counseling Group accepts all major credit cards. Please note you are required to keep a card on file. 

Cancellation Policy
If you do not show for your scheduled therapy appointment and you have not notified us at least 24 hours in advance, you will be required to pay the full session rate for the missed appointment. 

Good Faith Estimate 

Under the law, health care providers need to give clients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services. You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service, or at any time during treatment. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, or how to dispute a bill, see your Estimate, or visit www.cms.gov/nosurprises.

FORMS & FACTS